Frequently Asked Questions

From questions to answers

What can I do if my customer doesn’t pay?

We help you take the right steps in the collection process and advise you on how to minimize this risk in the future. Whether it concerns a single debtor or recurring non-payment, we assess your situation, evaluate your position, and provide advice on coverage through credit insurance or alternative solutions.

How can I get business financing?

We’ll have a conversation with you to clearly define your financing needs. Based on that, we assess feasibility and prepare a proposal that we present to a selection of suitable banks or alternative financiers. This gives you quick insight into your options — and a solution that fits your business.

Why does my credit insurer consider my customer not creditworthy?

We perform a second opinion on the insurer’s decision. Sometimes, underlying figures or market insights can justify a reassessment. We explore alternatives, combine capacity, and present your customer in a stronger light — allowing you to continue doing business with coverage.

Our company is growing rapidly, but we keep running short on cash — what now?

Growth requires sufficient financial room. We make sure your financing structure grows along with your ambitions. We connect your growth scenario with suitable financing solutions, ensuring your business doesn’t stall due to liquidity pressure. Think of optimizing working capital, using factoring, or adding additional credit lines.

Am I paying too much for my credit insurance?

We analyze your current coverage and risks to identify where optimization is possible. Often, there are unused options or modules that are no longer necessary. We then compare multiple providers to secure better terms and more competitive premiums. This way, you never overpay — without compromising your security.

What should I watch out for when doing business with foreign customers?

Doing business internationally requires insight into local payment risks, legislation, and economic conditions. We provide advice on how to protect yourself, for example through payment terms or credit insurance. In addition, we help assess creditworthiness and determine the right approach for each country or region. This way, you reduce your risks and increase your chances of success abroad.

Why is credit insurance valuable for my business?

Credit insurance protects your company against customer non-payment, both domestically and internationally. It gives you greater control over your accounts receivable portfolio and more room to do business confidently. In addition, it strengthens your position with financiers thanks to the security the policy provides. It’s not just a safety net — it’s a growth accelerator.

How do I know if my major customer is financially healthy?

A large customer can be attractive but also carries risks if their financial situation is unclear. We review the company’s financial statements, credit information, and payment history. Then, we look for an insurer that can cover this customer, possibly with additional conditions. This gives you certainty before scaling up the collaboration.

How can I improve my credit rating with insurers?

A strong presentation of your company can make all the difference with credit insurers. We review your business data and help structure up-to-date information, such as financial ratios, market position, and forecasts. This increases your chances of achieving a higher rating or broader limits. In this way, we make your company more attractive to both insurers and financiers.

How do I efficiently screen large numbers of customers for creditworthiness?

When you have many debtors, manual checks are neither feasible nor efficient. That’s why we are developing a simple, affordable, and effective system that allows you to quickly screen customers for creditworthiness. This system is tailored to your industry, risk profile, and required level of detail. This way, you maintain oversight and control without unnecessary costs or complexity.

How about a quick brainstorm together?

Can’t find the answer to your question? Or would you like more information about a specific topic? Please feel free to contact us without any obligation. We’ll be happy to think along with you and make sure you can move forward quickly.